Introduction

At KolabX, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform and services. By using KolabX, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information solely to provide and improve our services:

1.1. Personal Information

When you register for an account or interact with our platform, we may collect the following personal information:

  • Name

  • Email address

  • Contact details

  • Payment information (for subscription purposes)

1.2. Non-Personal Information

We may collect non-personally identifiable information automatically, including:

  • Device information (such as IP address, browser type)

  • Usage data (such as time spent on the app, pages visited)

2. How We Use Your Information

KolabX uses your information solely to:

  • Provide, maintain, and improve the app’s services

  • Process payments for subscription and collaboration fees

  • Communicate with you, including sending updates and support notifications

We do not use your data for any internal purposes beyond what's necessary to operate the platform, nor do we analyze or profile your behavior for marketing or other purposes.

3. Data Sharing

We are fully committed to protecting your privacy. KolabX does not share your personal information with any third party for marketing, analysis, or other purposes. Additionally, we do not use your data for any internal usage beyond what's essential for providing the service.

The only exceptions to this rule include:

  • When it is necessary to comply with legal obligations or respond to lawful requests (e.g., subpoenas or court orders)

  • In case of a business transaction, such as a merger or acquisition, where user data might be transferred with your prior notice and explicit consent.

4. Data Retention and Security

4.1. Data Retention

We retain your data for as long as necessary to provide the service and fulfil legal requirements. Once your account is deleted or you request deletion, your data will be permanently removed from our servers, unless we are legally required to retain certain information.

5. Your Rights

Depending on your location, you may have certain rights concerning your personal information, including:

  • Access: You can request access to the data we hold about you.

  • Correction: You can request the correction of inaccurate data.

  • Deletion: You can request the deletion of your account and associated data.

  • Opt-out: You may unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at support@kolabx.com. We will process your request within a reasonable timeframe and notify you of the actions taken.

6. Subscription and Collaboration Fees

KolabX offers two subscription models:

  • General subscription to showcase profiles on the platform

  • A collaboration fee of ₹100 per collaboration to activate the chat feature.a.

This fee system is designed to prevent spamming and protect user privacy.

7. Changes to This Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify you by email or through the app. Your continued use of KolabX after such updates constitutes your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

KolabX Support Team

Email: support@kolabx.com